Shipping policy

1. Processing Time

  • All items are made-to-order or require final inspection.

  • Please allow [3–5] business days for your order to be packaged and handed over to the carrier.

2. Packaging & Safety

  • Fragile Protection: I use specialized protective tubes and cushioned mailers to prevent the lead or wood from snapping during transit.

  • Each order is marked as "FRAGILE" to ensure handlers treat your miniature art with care.

3. Shipping Rates & Delivery

Destination Estimated Delivery Shipping Cost
Domestic 3–7 Business Days $[Price]
International 10–21 Business Days $[Price]

4. Tracking

  • Once your order has shipped, you will receive an email with a tracking number.

  • Please allow 24–48 hours for the tracking information to update.

5. Damages During Transit

In the rare event that your pencil arrives damaged:

  • Please take a photo of the packaging and the damaged item immediately.

  • Contact me at [Your Email] within 48 hours of delivery, and I will arrange a replacement or a refund.